FAQ

Authentication

Q: I'm receiving an "unauthorized" error.

A: Please verify that your X-Cloudbric-Key header is correctly configured and the API key is active. If the issue persists, please contact your account manager for assistance.

Q: I'm receiving a 403 Forbidden error.

A: This error can occur when requesting the API without proper permissions. Please verify your partner tier and the allowed source IPs.

API Usage

Q: Is there a rate limit?

A: Yes, a rate limit is applied to the API endpoint. If you receive a "429 Too Many Requests" error, please wait a few seconds before retrying your request.

Q: Is there a test environment?

A: Yes, a test environment is provided. Please contact your account manager to request access for testing.

Technical Support

For technical inquiries, please contact support@example.com.